Cancellation & Refund Policy

1. Cancellation by Guest

Guests may cancel a confirmed booking online until the property's check-in time. The refund amount depends on the cancellation policy set by the property host, which is displayed at the time of booking.

• Flexible – Free cancellation up to 24 hours before check-in. Full refund if cancelled within the free cancellation window.
• Moderate – Free cancellation up to 5 days before check-in. Full refund if cancelled within the free cancellation window.
• Strict – 50% refund if cancelled at least 7 days before check-in. No refund for later cancellations.
• Non-Refundable – This reservation is non-refundable. No refund will be issued for cancellations.

Cancellation windows are counted back from the property's check-in time in India Standard Time (default 14:00). Refunds apply to the amount paid online.

2. Cancellation by Host

If a host cancels a confirmed booking, the guest receives a full refund of the amount paid online. TripMaadi may also assist in finding alternative accommodation where possible.

3. Cancellation by TripMaadi

TripMaadi reserves the right to cancel bookings in cases of fraud, policy violation, or force majeure events. Our team will tell affected guests what will be refunded at the time of cancellation.

4. Refund Processing

Refunds go back to the original payment method and usually arrive within 5–7 business days once initiated. The exact timeline depends on your bank or payment provider.

5. Booking Modifications

Date changes and room modifications are subject to availability and may change the price. Our team will confirm any price difference with you.

6. No-Show Policy

Once the property's check-in time has passed, a booking can no longer be cancelled online and the amount paid online is not refunded under the cancellation policy above.