Cancellation & Refund Policy

1. Cancellation by Guest

Guests may cancel a confirmed booking at any time before the check-in date. The refund amount depends on the cancellation policy set by the property host, which is displayed at the time of booking.

• Free Cancellation – Full refund if cancelled within the free cancellation window (typically 24–72 hours before check-in).
• Partial Refund – A percentage of the booking amount may be retained as a cancellation fee if cancelled after the free cancellation window.
• Non-Refundable – Some rates are marked non-refundable at the time of booking. These bookings are not eligible for refunds upon cancellation.

2. Cancellation by Host

If a host cancels a confirmed booking, the guest will receive a full refund. TripMaadi may also assist in finding alternative accommodation where possible.

3. Cancellation by TripMaadi

TripMaadi reserves the right to cancel bookings in cases of fraud, policy violation, or force majeure events. Affected guests will receive a full refund.

4. Refund Processing

Approved refunds are processed within 5–7 business days to the original payment method. The exact timeline may vary depending on your bank or payment provider.

5. Booking Modifications

Date changes and room modifications are subject to availability and may result in price adjustments. No cancellation fees apply for modifications, but the updated rate will be charged.

6. No-Show Policy

If a guest does not arrive on the check-in date without prior cancellation, the full booking amount will be charged as per the property's no-show policy.